Educational Records Release (ERR)

Information Protection and Access to Student Information

Temple University, Japan Campus (TUJ) adheres to high standards to safeguard student records governed under applicable privacy laws, including the U.S. Family Educational Rights and Privacy Act of 1974 (“FERPA”) and Japan’s strict personal information privacy laws (Personal Information Protection Act). FERPA is a federal law that protects the privacy of, and access to, student education records. Please see Temple University’s Policy Regarding Confidentiality of Student Records (Temple Policy 03.20.11).

Certain student information must be shared with Temple University’s Main Campus in Philadelphia to maintain educational records, issue transcripts and degrees, and provide other academic services.

In general, information concerning a student’s educational records is sent only from the university to the student. Accordingly, the easiest way for parents, guardians, or other family members to receive university records or related documents is for the student to receive them and forward them.

However, Temple University and TUJ may provide information to a family member if explicitly approved by the student.

    1. Proxy Access to Student Records in Self-Service Banner (SSB)

    Temple University's Self-Service Banner (SSB) system allows a student to grant a designated person (the “proxy”), such as a parent or guardian, access to parts of their university information that are contained in SSB. This access can include grades and course schedules. Students can grant different levels of access to multiple people. Students set up this access through SSB and can control what information is shared.

    Steps for students to set up proxy access: Proxy Access For Family MembersNew Tab

    Proxy access does not include TUJ financial information. Specific access to this information can be granted through the Educational Records Release (ERR) Form (see below).

    2. Student Authorization for Family Members to Access Records at TUJ – Educational Records Release (ERR)

    When students want to authorize specific individuals to have access to information that is maintained in SSB, we encourage students to establish proxy access as noted in item 1 above.
    It is the policy of TUJ, in compliance with the requirements for personal information established under Japanese law, not to disclose student education records or other private information to family members or other third parties without the student’s express written consent. However, TUJ may disclose information to individuals who have been specifically identified by a student in an Educational Records Release (ERR) Form that has been submitted to TUJ.

    What Can Be Released with the ERR

    • Enrollment information
    • Contact information
    • Financial records
    • Disciplinary records

    What Cannot Be Released

    • Employment records
    • Medical records
       

    Submission Process

    1. Submit the request form below with your TUID (your 9 digit number starting with 9 on your TUJ student ID card) and family name.
    2. If successful, you will receive a message in your TUmail account with a link to the ERR Form.
    3. Click on the link in the e-mail and fill out the ERR Form.
    4. Submit the ERR Form.

    Request for ERR Form

    Please fill out the form below and press "Submit" to begin the request process.

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    Contact Us

    For questions regarding filling out the ERR Form, please contact the Registrar's Office

    Temple University, Japan Campus
    Registrar's Office

    Location: 1F Room 106 1-14-29 Taishido, Setagaya-ku, Tokyo, Japan 154-0004 (Access Map)
    Office Hours: 9:00-17:30 weekdays
    Tel: 03-5441-9800
    E-mailtujregistrar@tuj.temple.edu