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TUJ Counseling Center (Mental Health Services)

The TUJ Counseling Center helps TUJ students increase their self-awareness, improve their problem-solving skills, accomplish their personal and academic goals, and manage mental health symptoms and related concerns. All services are provided by professional counselors and include individual counseling, drop-in hours, psychiatric medication referrals, and workshops. Counseling is offered in multiple languages (e.g., Japanese and English).

Information obtained during counseling sessions is kept strictly confidential.

Individual Counseling

Individual counseling is available for undergraduate and graduate students who are currently registered for TUJ courses and reside in Japan.

HOW TO MAKE AN APPOINTMENT

  • Japan Admit (JA) undergraduate and graduate students may fill out the “Individual Session Request Form” on https://tuj-ac-jp.titaniumhwc.com New Tab. Once we receive your form, we will contact you within 2-3 business days.
  • JA undergraduate students may also make individual counseling appointments with a TELUS counselor by either calling or texting TELUS (see below for more information).
  • Study Abroad (SA) students may call or email Healix to make individual counseling appointments (see below for more information).

Drop-In Hours

The TUJ Counseling Center offers in-person drop-in hours for undergraduate and graduate students who need to speak to our counselors immediately. Please find the hour details below. Our drop-in hours are open from the first day of the semester to the last day of finals week. It is on a first-come-first-served basis. Because only one person can be seen at a time, there may be waiting time.
If you are planning to have more than one session or would like to set up weekly sessions, please email us and request individual counseling sessions instead of coming to the drop-in hours.

City Campus (603), Hillside Center (A201) & TUJ Kyoto (Commons 217B)
Time: Mondays, Tuesdays, & Wednesdays 3pm-4pm
Thursdays & Fridays 11am-12pm

*At the Hillside Center, please visit the 2nd floor reception (in front of the elevator) first.

24/7 Crisis Services

For Japan Admit (JA) Undergraduate Students

JA undergraduate students are eligible to receive TELUS services.

download telus

To access a TELUS counselor, you may download and call from the app or use the phone numbers below:

+1 833-799-5440 (for American phone carriers)

​0800-222-1148 (for Japanese phone carriers)

TELUS provides:

  • 24/7 access to counselors via phone or chat in 150+ languages
  • Scheduled counseling appointments (online or in-person)
  • Other resources included in the app
    • Health assessment tools
    • Articles, podcasts, and videos
    • Virtual fitness training
    • Global peer community chat

For a detailed guide to TELUS Student Support services, please click here: https://youtu.be/N3Oav0qCyT4

By speaking with counselors at TELUS, you are giving consent to share information with TUJ Counseling Center.

For Study Abroad (SA) Students

Please call +1 267-855-1884 or email Temple@healix.com

Medication Referral

Please contact for making an appointment with an English-speaking psychiatrist. In your email, please specify if you are a Tokyo or Kyoto student. 

Non-Mental Health Related Emergencies for All Undergraduate Students

Office of Student Services and Engagement Emergency Phone Numbers

Tokyo area: 090-2158-0562
Kyoto: 090-9118-4869
 

To learn about TUJ Counseling Services, please go to TUJ COUNSELING SERVICES New Tab on TU Portal. (log in required) 

Counseling Center

  • E-mail:
  • Locations:
    • City Campus
      6F Room 603, 1-14-29 Taishido, Setagaya-ku, Tokyo, Japan 154-0004 (Access)
    • Hillside Center
      2F Room A201, 1-1-1 Kuji, Takatsu-ku, Kawasaki-shi, Kanagawa, Japan 213-0032 (Access)
    • TUJ Kyoto
      3F Annex 31, 1 Fukakusa Tayacho, Fushimi-ku, Kyoto 612-0878 (Access)