TUJ Mental Health Services

The TUJ Counseling Office helps TUJ students increase their self-awareness, improve their problem-solving skills, accomplish their personal and academic goals, and manage mental health symptoms and related concerns. All services are provided by professional counselors and include individual counseling, drop-in hours, psychiatric medication referrals, and workshops. Counseling is offered in both English and Japanese.

Information obtained during counseling sessions is kept strictly confidential.

Individual Counseling

Individual counseling is available for all TUJ undergraduate and graduate students who currently register and reside in Japan.

HOW TO MAKE AN APPOINTMENT

  • Undergraduate and graduate students may contact the TUJ Counseling Office via e-mail: tujcounseling@tuj.temple.edu with the following information 1) whether they are Japan Admit (JA) students or Study Abroad (SA) students, 2) they are at Tokyo or Kyoto campus, and 3) their availability.
  • JA students may also make individual counseling appointments by either calling or texting TELUS (see below for more information).
  • SA students may call or email Healix to make individual counseling appointments (see below for more information).

Drop-In Hours

The TUJ Counseling Office offers in-person drop-in hours for undergraduate and graduate students who need to speak to our counselors immediately. Please find the hour details below. Our drop-in hours are open from the first day of the semester to the last day of finals week. It is first-come-first-served basis. Because only one person can be seen at a time, there may be waiting time.
If you are planning to have more than one session or would like to set up weekly sessions, please email us and request individual counseling sessions instead of coming to the drop-in hours.

TUJ Tokyo
Time: Mondays, Tuesdays, Thursdays & Fridays 2pm – 4:30pm
Location: Main Building 603

TUJ Kyoto
Time: Mondays & Tuesdays: 3pm – 4pm
Wednesdays & Thursdays: 11am – 12pm
Fridays: 1pm – 2pm
Location: Annex 31

24/7 Crisis Services

For Japan Admit (JA) Undergraduate Students

JA undergraduate students are eligible to receive TELUS services.

download telus

To access a TELUS counselor, you may download and call from the app or use the phone numbers below:

+1 833-799-5440 (for American phone carriers)

0800-222-1148 (for Japanese phone carriers)

TELUS provides:

  • 24/7 access to counselors via phone or chat in 150+ languages
  • Scheduled counseling appointments (online or in-person)
  • Other resources included in the app
    • Health assessment tools
    • Articles, podcasts, and videos
    • Virtual fitness training
    • Global peer community chat

For a detailed guide to TELUS Student Support services, please click here: https://youtu.be/N3Oav0qCyT4

By speaking with counselors at TELUS, you are giving consent to share information with TUJ Counseling Office

For Study Abroad (SA) Students

Please call +1 267-855-1884 or email Temple@healix.com

Bringing Medicines

As you can imagine, there are cultural differences when dealing with mental health matters here in Japan. One big difference is the protocol around the legal use of psychotropic medications. In order to prevent potential problems for new students when they get to Japan, here are guidelines regarding psychotropic medications. Note that certain types of psychotropic medication cannot legally be transported into Japan, nor can they be prescribed for you in Japan.

Arrow-Medium Ministry of Health's (MHLW) website regarding bringing in medicines to Japan New Tab

Medication Referral

Please contact for making an appointment with an English-speaking psychiatrist. In your email, please specify if you are a Tokyo or Kyoto student. 

Non-Mental Health Related Emergencies for All Undergraduate Students

OSSE Emergency Phone Numbers

Tokyo: 090-2158-0562
Kyoto: 090-9118-4869
 

To learn about TUJ Counseling Service, please go to TUJ COUNSELING SERVICES New Tab on TU Portal. (log in required) 

Counseling Office

E-mail: tujcounseling@tuj.temple.edu

Locations:
Tokyo
6F Room 603, 1-14-29 Taishido, Setagaya-ku, Tokyo, Japan 154-0004 (Access)

Kyoto
3F Annex 31, 1 Fukakusa Tayacho, Fushimi-ku, Kyoto 612-0878 (Access)