Information Technology Services

Information Technology Services

Computer Lab

Information Technology Services (ITS) is composed to two teams. Our IT Operations team which provides front line technical support, manages the in-classroom technology and our computer labs. Our Administrative Systems team support TUJ's administrative systems.

The TUJ computer labs boast over 120 Windows and Mac computers with the latest Office 365 and Adobe applications plus other specialized software. The Campus-wide wireless network provides everyone a high speed secure access to the internet from any device.

Computer and Devise Requirements for Students

Before you begin your studies at TUJ, make sure you meet the laptop and device requirements for your program. This includes major-specific recommendations — so it's important to check these before classes start.

View Computer and Device Requirements for Students

ITS Help Desk Contact Information

For technical support issues and requests, please e-mail  or visit TUhelp via TUportal New Tab.

Request a 1-on-1 Appointment

In-Person Help Desk Locations and Hours

Tokyo Area

City Campus
  • Location: Room 501A
  • Hours
    • Monday to Friday - 8:30 a.m. – 7:30 p.m.
    • Saturday - 9:00 a.m. – 4:30 p.m.
  • Tel: 03-5441-9800 (ext. 5010)
Hillside Center
  • Location: Room A603
  • Hours
    • Monday to Friday - 8:30 a.m. – 7:30 p.m.

Kyoto

  • Location: Annex - Room 22
  • Hours
    • Monday to Thursday - 8:30 a.m. – 7:00 p.m.
    • Friday - 8:30 a.m. – 5:30 p.m.