In case of emergency, refer to the information below. The Disaster Prevention section describes preparedness for emergencies as well as procedures to follow in the event of earthquakes, typhoons and fires. The Useful Websites section contains links to many governmental agency official websites and social media.
Last Updated: October 15, 2019
First Aid Kit
First aid kits are located in the Information Center (1F). The Information Center staff is trained in first aid.
Emergency Contact Information
Information Center (IC)
If you are injured or sick on campus and need an ambulance, contact the Information Center immediately. They will take the necessary action.
- 03-5441-9800 / 0120-86-1026
- Monday to Friday: 8:30 to 19:00
*Closed on Saturdays, Sundays, and Japanese national holidays.
Office of Student Services and Engagement (OSSE)
Use only when absolutely necessary.
If you are involved in a crime or accident or feel that your life may be in danger, call 110 immediately. In the case of an accident, you must notify the police immediately to obtain a Traffic Accident Certificate 事故証明書 (jiko shomeisho) based on the police report in order to claim or file for insurance. If you lost something or something was stolen, you should file a report at the nearest police station and get a certificate of lost or stolen property 遺失/盗難届証明書 (ishitsu or tounan-todoke shomeisho), which may be required to re-issue official documents such as your residence card or passport.
Ambulance / Fire
For situations with critical health conditions needing immediate medical care, or in case of a fire, call 119 (Fire Department). Make sure you tell the operator the nature of your call (ambulance "kyu-kyushya" or fire "kaji") and your present location.
Sudden Illness / Injury
Japanese hospitals are open to the general public for limited hours and may not allow emergency admission, particularly in the evenings or on weekends. On Sundays and public holidays and at night, you can receive treatment for sudden illness or injury at an emergency hospital. However, note that only a minimum number of doctors required for emergency treatment are on duty, and these hospitals can only provide first-aid treatment.
For information on emergency hospitals in your area, contact the Tokyo Fire Department Emergency Consultation Center (Tel: 03-3212-2323).
Medical / Emergency Helplines
AMDA International Medical Information Center
- Monday to Friday: 10:00 to 15:00 (simple Japanese only)
Tokyo Metropolitan Health and Medical Information Center
- Daily: 9:00 to 20:00 (Chinese, English, Korean, Spanish, Thai)