Course Title: Cross-Cultural Topics for Effective Communication

¥27,500

Course Code: CCT101-SA

Course Period: 2025/11/1-11/29

Day: Sat

Time: 13:30-15:20

Hours: 10

Sessions: 5

Instructional Language: English

English Proficiency Level: Intermediate,Lower Intermediate

Location: In-Person (Tokyo)

Course Description: Cross-Cultural Communication is a field of study that focuses on how people from different cultural backgrounds strive to communicate effectively. It is sometimes challenging to get our message across to others, and when we interact with people from different backgrounds, it can be even more challenging. As we move toward a more globalized world, the need to communicate well with people from differing cultures has never been more important. This discussion based intensive module will explore and discuss cultural dimensions, and other topics related to different aspects of cross-cultural communication. Students will gain a better understanding of their own culture, enhance their discussion skills, and learn how to improve their cross-cultural communication skills when speaking to someone who comes from a different cultural background.

Learning Objectives:
・Gain a better understanding for their own culture, enhance their discussion skills.
・Learn how to improve their cross-cultural communication skills when speaking to someone who comes from a different cultural background.

Who should take this course:
・Those who want to learn how people from different cultural backgrounds strive to communicate effectively.

Textbook: No required textbook

Instructor: Betty Kates

Instructor Biography: Betty is an experienced and passionate English language educator originally from Brisbane, Australia. After completing her Master's Degree in Teaching English to Speakers of Other Languages, she moved to Tokyo, where she has since spent several years teaching English across various international settings. With over 25 years of experience, Betty has taught in Brisbane, Taipei, London, and Tokyo, specializing in classes related to travel, hospitality, and cross-cultural communication. As a supportive and dedicated teacher, Betty creates a comfortable and engaging learning environment where students are encouraged to develop their skills and expand their knowledge. Her wealth of experience, combined with her enthusiasm, makes her classroom an ideal place for students to thrive. In addition to her teaching expertise, Betty brings practical knowledge from her extensive background in the hospitality industry. She has hands-on experience in managing day-to-day operations, promotions, and customer service at a café, fine dining restaurant, and the banquet department of a five-star hotel in Brisbane. While working as a Front of House Supervisor at a catering service in London, she was also a key member of the management team. Betty’s diverse professional experience enriches her teaching, allowing her to offer students valuable insights into the practical aspects of customer service, communication, and business within the hospitality industry.