Workshop: Design Thinking and Visual Problem Solving for Managers

Workshop 1: An Introduction to Design Thinking and a Business Innovator’s Toolkit

Date & Time:
Thursday, March 24, 2016

Workshop 2: Visual Problem Solving for Managers

Date & Time:
Thursday, March 31, 2016
Tokyo American Club (Access)
English (no translation provided)
Further details &

Registration &
Payment Deadline:
Tuesday, March 15, 2016

Registration Form
Registration is now closed.


Workshop 1: An Introduction to Design Thinking and a Business Innovator’s Toolkit

Half day course: 4.5 hours

Learn the basics of Business Design through a rapid-fire sequence of hands-on exercises introducing concepts of Design Thinking and essential skills to understand complex situations, harness the collective knowledge of your team and find the best solutions to management problems. Participants will apply a progression of tools from team building and collaboration, to unstructured research, brainstorming and idea generation. Exercises and discussions will demonstrate their use in a range of applications including strategic planning, process analysis and improvement, service design, improving customer experience, and organizational change.

Workshop 2: Visual Problem Solving for Managers

Full day course: 8 hours

Learn the basics of visual problem solving and apply these skills to better understand complex challenges and improve decision-making for real organizations. Beginning with an introductory sequence of diagramming exercises, participants will progress toward applying these techniques to solve a Harvard Case Study on a global technology firm's difficulty assessing its innovation initiatives. Exercises and discussions will demonstrate how visualizing management problems facilitates discussion, deepens understanding of complex relationships and enables implementing management strategy.

Photo: visual image photo of a workshop

I've been able to apply the principles of Business DESIGN in several of my projects. This course reminded me of the power of playful and innovative brainstorming to identify opportunities and design solutions, resulting in substantially improved ideas."

—S.A., Information Technology and Services

Who Should Attend?

Managers across all functional areas will benefit, including:

  • Senior executives setting strategy
  • Innovators, entrepreneurs or new product developers
  • Service professionals (legal, healthcare, IT) focused on service design and improving customer experience
  • Executives creating more productive and satisfying internal organizations
  • Anyone interested in new ways of approaching management challenges
Photo: visual image photo of Design Thinking

About the Instructor

James Moustafellos is an award winning designer, entrepreneur and business strategist. He is an Assistant Professor of Management Information Systems and Co-founder and Associate Director of the Center for Design+Innovation at the Fox School of Business.

Through consulting, teaching and research, Mr. Moustafellos is transforming management culture through programs for executives, organizations and students. In 2011 he co-founded the annual Fox Design Challenge, a civic innovation competition to propose solutions to complex urban challenges, and the inciteXchange conference on innovation at the intersection of design, technology and management. He leads cD+i's Executive Education programs and facilitates innovation projects for corporate, institutional and non-profit organizations.

Master of Architecture, Princeton University
Bachelor of Arts, Columbia University