Basic Counseling Skills for Managers and Team Leaders (8 Weeks) (BCS103)
Due to technological advancements in society, the frequency of face-to-face interaction has dropped drastically. As a result, numerous surveys show that many people do not have the confidence to assist those who are emotionally charged at work or at home. In Japan, it is reported that 60% of working people are suffering from severe stress, and many managers and HR specialists are expected to support these employees. As a manager or HR specialist, do you feel that you are equipped with the skills you need to support your employees? In this course, you will be able to learn basic counseling skills to "listen" and "connect" with those around you suffering stress or facing challenges. After examining the latest counseling theories, we will learn and practice basic counseling skills through in-class exercises, and discuss case studies in order to understand how to support people in difficult situations. This is a practical class that will benefit managers, team-leaders, and anyone with an interest in helping people through the most difficult times of their lives.
Tom Frengos is an author, facilitator, and coach based in Japan. He holds a Masters of Applied Science (Psychology of Coaching), Masters in Education and Honours Bachelor of Psychology. He has delivered workshops on unconscious bias training, cross-cultural management and conflict resolution in Canada, Australia and now Japan. He is currently researching and writing about Wabi Sabi, particularly how it can develop empathy, resilience, and well-being in the workplace.
This course applies to the following certificate(s):
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Fees for people who register between March 18 and April 18, 2019 and make full payment by April 18, 2019, are shown in the "Early-Bird" column below.
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