Executive Office Administration

Being the assistant or secretary to a busy executive demands more refined skills than those required for a general office secretary or assistant position. This certificate program will significantly upgrade your skills set in the areas of business, management, communications and technology. Specifically, you'll gain greater competency in office computing, professional communications, general business knowledge and interpersonal and intercultural management. These are skills applicable to a wide range of industries and disciplines. Earning the certificate will enhance your productivity and marketability.


10 CEUs. Choose at least one course from each category below

Professional Communications

Choose one course from each category below.

Oral Communication Skills

 Business Meetings And Presentation Skills (BPS101) 

 Business English Simulation (BES101-S) 

 Public Speaking For Professionals (PSP101) 

  • A combination of seminars and workshops related to oral communication skills, totaling at least 1.8 CEUs plus a special assignment (equivalent to 0.2 CEUs). See Seminars and Workshops .

Written Communication Skills

 Writing For The Communications Professional (WCP101) 

 Effective Business Writing (BWT101) 

 Business Report And Technical Writing (BWT202) 

 English Writing For General Purposes (GEW101) 

General Business Knowledge

 Principles Of Business Management (BUS101) 

Those who are exempt from BUS101 may choose one course from the General Business And Management  category.

Interpersonal Management Skills

Choose one course from below.

 Principles Of Business Management (BUS101) 

 Business Negotiation (NEG101) 

 Human Resources Management (HRM101) 

 Conflict Resolution And Transformation (CRT101) 

Special Note on Electives:

Special Note on Business Certificates:

Students who have no previous business background are required to take the introductory business course: Principles of Business Management (BUS101). This will ensure that students are provided with a broad understanding of all major aspects of business. It is recommended that business certificate earners take BUS101 during the early phase of their certificate track. Please note that the course is also open to those who already have a business background but wish to deepen their understanding of business studies further. Those who wish to substitute another course for BUS101 must meet the following criteria:

  1. have at least 3 years of working experience in an administrative or management function; or
  2. have an educational background in a business field.

Please submit the Certificate Program Enrollment Form below if you wish to substitute another course for BUS101.

Exemption requests for BUS101 will be accepted until November 15, 2016. After this date, only substitution requests for BUS101 will be accepted.