ICJS Event: "Saying Yes to Japan: How Outsiders Are Reviving a Trillion Dollar Services Market"

Wednesday, July 20, 2005
7:00 p.m.
Temple University, Japan Campus, Azabu Hall 212/213 (access)
This lecture is free and open to the general public, but space may be limited. RSVP is not required: seating is on a first come, first served basis.

Japan's companies offer world-class service -- or do they?
Service station attendants, department store gift wrappers and white-gloved taxi drivers perform low-value tasks with astonishing grace and efficiency. But what about the doctors, real estate agents and financial workers who provide services with lifelong impact?

In the "mission-critical" healthcare, finance and real estate service sectors, Japan falls surprisingly -- even dangerously -- short. Yet these very deficiencies create unprecedented opportunity, especially for outsiders bold enough to buck tradition and insist on world-standard service methodologies.

Join the author of Saying Yes to Japan: How Outsiders Are Reviving a Trillion Dollar Services Market (co-authored by Carl Kay, see www.SayingYesToJapan.com ) for an incisive, insider look at the surprising reality -- and the amazing potential -- of Japan's multi-trillion dollar service economy.

About Tim Clark

Tim Clark is an entrepreneur and writer whose work has appeared in the New York Times, Red Herring, and Asiaweek. He serves as nonresident Senior Fellow for Tokyo-based venture capital firm SunBridge and teaches at Portland State University.

About ICJS

The Institute of Contemporary Japanese Studies (ICJS) is an organization dedicated to fostering study and research on various topics related to contemporary Japan and Asia.