Cross-Cultural Communication Strategies in HR Management (CHR101)
Whether in a multinational firm in Japan or a Japanese company expanding globally, employees, middle managers and HR professionals alike face real and ongoing cross-cultural challenges.
This course focuses on cross-cultural communication issues that these professionals face in the course of their duties: training and development, performance appraisal, decision-making, conflict management and more.
The cultural value dimensions frameworks and the organizational culture framework are employed to develop cross-cultural communication strategies.
The course is built on lecture, readings, case studies and much opportunity for discussion and interaction to "talk out" and develop solutions and guidance to better manage cross-cultural challenges.
John is adjunct professor in International Business Studies at Temple University Japan. He has been instructing an array of business management courses in Continuing Education at TUJ since 2007. As well as TUJ, he has been teaching business management at the British Columbia Institute of Technology (BCIT) School of Business since 2000.
John has a varied business career working as a stockbroker and investment advisor in information systems and e-commerce management, as an IT project manager with Microsoft and recently in marketing and public relations with Toys"R"Us Japan. He has written and consulted on business start-ups, launching and operating his own small business. He has written and published: "Making Conversation" and his second book: "The Child's Guide to Nuclear Radiation" is due out in 2017.
John has a BA in Economics from The University of British Columbia, an MBA from Deakin University, a Certificate (with honors) in Electronic Commerce Management from BCIT and is a member of the Society of Human Resource Management (SHRM).
See his interview here.
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